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FAQ’s
Your questions, answered.
About Greets
What is Greets?
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How is Greets different from dating apps?
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Is Greets free?
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What countries is Greets available in?
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Account and Sign Up
How old do I need to be to use Greets?
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Why do you need my phone number?
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Why do you ask for my date of birth?
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How do I sign in?
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I forgot my password. How do I reset it?
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Can I change my phone number?
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How do I delete my account?
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Profile and Photos
What appears on my public profile?
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How many photos can I add to my gallery?
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Can I edit my profile after creating it?
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Groups
How do I create a group?
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How many people can be in a group?
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What is group voting?
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What happens when two groups match?
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Can I leave a group?
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Can I remove someone from my group?
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Discovery and Matching
How does the discovery feed work?
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Can I undo a swipe?
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Can I filter who I see?
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Why am I not seeing many groups?
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Chat
What can I send in a chat?
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Can I mute a chat?
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Can I delete a message?
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Safety and Privacy
How do I report someone?
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How do I block someone?
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Is my date of birth visible to other users?
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Does Greets sell my data?
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How do I request a copy of my data?
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Notifications
How do I manage push notifications?
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What is the contact email for in Settings?
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How do I manage email notifications?
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Technical Issues
The app is crashing or not loading. What should I do?
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How do I update the app?
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How do I change the app language?
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